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FAQs

  • WHAT ARE YOUR SESSION CHARGES?
    For one-on-one counselling appointments, I charge $140 (+ GST) per 1 hour session. Couples counselling is $185 (+ GST) per 1 hour session. (Please note: I am now legally required to collect GST from all clients on behalf of the government, so, although my own changes have not increased, it sure looks/feels like it. Sigh.) I will email you an invoice which will enable easy online payment. Please note I do not have EFTPOS facilities. In most instances this fee includes: followup emails or texts (sometimes audio-recordings) to help us both remember discoveries that may have been made in the course of our conversation. My fee also includes another 30 minutes of my time, where I am either preparing for our conversation or reflecting on it after our time together. I will also email you resources between our conversation that you may find useful. These things all combine to contribute to support the people I work with in taking action on any discoveries made during our conversations. This often lends greater effectiveness to the work; and so we may need less sessions!
  • WHAT IS YOUR CANCELLATION POLICY?
    If you have confirmed an appointment time, I will require a minimum of 24 working hours notice to enable me to offer the time to others (for Monday appointments, please let me know on Friday). Failure to do so will result in a full charge for the missed session. If another time can be found for you to attend in the same week, the fee will not be charged. I do however recognise that ‘life happens’ and I am not unreasonable.. If circumstances were simply beyond your control, please let me know.
  • DO YOU OFFER FREE SESSIONS?
    Yes I do, if you fit certain eligibility conditions. You can read all about it here on my Free Therapy page. 😊
  • HOW DO I PAY FOR SESSIONS?
    As above :-) I will invoice you via email the day before our appointment. There are easy online payment options connected to the invoice. Please note that I have no EFTPOS facilities.
  • WHAT ARE YOUR APPOINTMENT DAYS/TIMES?
    My Practice Days Monday / Tuesday / Wednesday: 8am-6pm. Thursday: Available for online-only apppointments (no in-person appts) 9am - 6pm Friday: 9am - 3pm Early Bird Appointments: By request! 7 or 7.30am Evening / Weekend Appointments: I prefer not to do evening or weekend appointments - but you can always ask. :-) Location: I’m located in the heart of Titirangi Village, at the Titirangi Wellness Centre, 511 South Titirangi Road, Titirangi 0604. Parking Parking available onsite , and plenty more across the road in the Titirangi Library carpark or on the surrounding streets
  • DO YOU OFFER SUBSIDISED SESSIONS?
    IAMHope - Free counselling for young people aged 18-25 If you are aged between 18-25 I can access up to four free sessions through the IAMHope Foundation, Please contact me for further information. EAP Counselling If your employer has an EAP programnme with Benestar, I am able to offer you between 3-6 free sessions. Bereaved by Suicide If you are coming for counselling to deal with the grief of suicide bereavement, I am a registered practitioner with the Te Aoeke Te Ra (Bereaved by Suicide) Service - and can access up to 8 free sessions for you. Recovery from Cults / Spiritual Communities I can apply for 24 free sessions from the Public Trust for people who have been harmed in any way via their (or their parents) involvement in a Cult or Spiritual Community. Please contact me for details. WINZ Subsidies If you currently receive a benefit from Work and Income New Zealand, you will be able to apply through your GP for a disability allowance to contribute to our sessions. WINZ currently covers $61 per session. This means that you can either top up the rest to meet my full fee, or we can see each other fortnightly. WINZ will pay you direct; and then you will need to pay me online. Email me and I will send you a pre-filled form. You will need to get your GP to fill in their section and then you'll submit this to WINZ.
  • WHAT IF I WANT TO SPEAK ONLINE?
    Sometimes people prefer to talk online rather than an in person appointment. Some of my clients live in different cities. Online therapeutic conversations are still rich and beneficial. I can meet you on Skype, Zoom, or Google Meet. Thursdays is my "online-only" appointments day - , but can also offer online on other days too.
  • ARE YOU A MEMBER OF THE NEW ZEALAND ASSOCIATION OF COUNSELLORS?
    I am a Full Member of the NZ Association of Counsellors. This means I have been recognised as having the appropriate levels of skill and training required for full membership. I adhere to and am guided by the NZAC code of ethics - as well as my own good heart.
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